What We Collect and Why We Collect It
When you open an account, we collect the information you provide — your name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. We also record transaction references tied to those wallets so we can verify deposits and process withdrawals
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accurately. Beyond account registration, we collect device identifiers and session data to keep your account secure and to detect any access that looks unusual. If you contact our support team, the content of that conversation is stored so we can follow up properly. We do not
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sell your personal information to third parties. Data shared with payment processors — including mobile wallet operators — is limited to what is needed to complete your transaction. Where local law requires us to retain records for a defined period, we follow that obligation. Outside of
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those requirements, we keep your data only for as long as your account remains active or as needed to resolve any outstanding queries. You can request a summary of the data we hold about you at any time through the contact path described in the support
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section below. Access to our platform and the protections in this policy apply where local law and eligible regions permit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.